Privacy Policy

This privacy policy sets out how Our Pages Ltd - UK Company Registration Number 1557657. who own and administer this website, will protect any information that you provide when using this website.  Please read this Policy carefully and contact us with any questions or concerns you may have about our privacy practices by contacting The Data Controller, Our Pages Ltd, The Lilllies, Griffe Grange Valley, Grangemill, Matlock, Derbyshire DE4 4BW.

 

Our Pages Ltd are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy becomes effective from the launch date of the Send Holiday Postcard app in March 2019.


What we collect: Personal contact information including email addresses, phone and fax numbers, correspondence addresses including post codes for all Registered Customers and their Secondary Users. IP address and email address used to authorise payments via PayPal for all Customers using the Guest Service. We record date and time of transactions and names and post codes of postcard recipients for ALL transactions. All data kept on our Holiday Postcard servers is encrypted. In the unlikely event of a successful break in of our servers, no data whatsoever will be readable in clear text. This is known as encryption at rest.


What we do with the information we gather: We require this information to provide you with our service and for internal record keeping. We may contact you by email, phone or mail in answer to your specific enquiry. We may occasionally send you promotional emails about new products, special offers or other information.  You may withdraw your consent at anytime by sending an email to datacontroller@ourpages.com and your details will be removed from our database and you will receive a final email from us advising you that your instructions have been carried out. 


Security: Customer privacy via encryption is paramount. We will protect any information. You can send holiday postcards to friends and family in the knowledge that yours and your recipients' information retained on our servers is always encrypted. Except for using your information to post your holiday postcards, providing you do not use the service for unlawful purposes, we will never use or share yours’ or your recipient’s information for any other purpose whatsoever and this information will be deleted should you withdraw your consent or advise us by email to datacontroller@ourpages.com  that you will no longer be using our services again. 


If you have authorised a Secondary User to have use of an auxiliary account then Except to be able to post their holiday postcards, and providing the service is not used for unlawful purposes,  we will never use or share their or their recipients information for any other purpose whatsoever and this information will be deleted should you withdraw your consent or advise us by email to datacontroller@ourpages.com  that you will no longer be using our services again. 


Should Our Pages Ltd be  made aware of any unlawful use by the Customer or any of their Secondary Users using the Holiday Postcards Service, then the Customer irrevocably authorises the Company to report details to any law enforcement authority including giving their permission to disclose all information known about the Customer or any Secondary User of the Holiday Postcards Service without the need for further reference. A Customer using the Guest Service, irrevocably agrees to the Company recording their IP address, the email address used to authorise payments via PayPal, the date and time of transactions and to pass this information, without further reference, to law enforcement authorities, should any unlawful use occur.


How we use cookies: A cookie is a small text file which is placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of this website.


Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information: We will not sell, distribute or lease your information to third parties unless we have your permission or are required by law to do so. We will not use your information to send you promotional information about third parties. You may request details of personal information which we hold about you under  The  General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018). A small fee will be payable. If you would like a copy of the information held on you, please write to The Data Controller, Holiday Postcard app, Our Pages Ltd, The Lilies, Griffe Grange Valley, Grangemill, Matlock, Derbyshire DE4 4BW England. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.